Warranty coverage:

Lifetime Free Technical Support:  

• Email support for any technician issue
• Software installation support

Printers:

1. Mainboard

a. A 6-month warranty from the date of purchase covers the printer’s mainboard. During this warranty period, customers are eligible for one replacement.

2. Print Head and Related Components

The following printheads are covered by a 3-month warranty period from the date of the printer’s purchase, which is limited to one replacement: (L1800, R1390, L800, L805, TX800, XP600).

3. Warranty for Other Accessories

All other accessories are covered by a 12-month warranty period from the date of the printer’s purchase.

4. Disclaimer

a. The damage must not be caused by user negligence or misuse(eg. unclog printerhead manually)

b. The damage must be confirmed by our customer service team or engineers.

CNC Router and Laser Machine:

1.  All electronic parts are covered by a 12-month warranty period from the date of the purchase.

2. Disclaimer

a. The damage must not be caused by user negligence or misuse.

b. The damage must be confirmed by our customer service team or engineers.

CPS Warranty: https://www.cpscentral.com/

• These Warranties are national warranties that cover the hardware of the machine that you have purchased.
• These warranties only cover the hardware. 
• They do not cover the consumables or software issues,  connectivity issues etc…
• These warranties are usually for 1 or 2 years.
• They do have terms and deductibles.

You Will have to purchase the warranty with the product.